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TRACKING YOUR ORDER
If you have an account with us and would like to check the status of your order, please visit your account. Once you are logged in, you'll be able to check the order status and track it to your front door! This method of tracking is only available for orders placed online while you are logged in as a member.
Not a member? Track your order at FedEx or USPS.com by using the tracking number provided in your Shipping Confirmation Email. |
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Shipping Rates & Delivery Times
Shipping Restrictions
Tracking Your Order
Shipping FAQs |
Need Help?
Torrid is at Your Service!
1.866.867.7431
International: +1.626.709.1188
Email us
FAQs |
Good to know...
• Processing time does not allow
for any issues that may occur during payment authorization.
• All deliveries are pending
approval and merchandise availability.
• Delivery time includes one business day for processing. Orders are processed Monday-Saturday.
• 2-3 Day and Overnight orders placed after 11AM (PST) will ship the following business day.
• Gift Cards ship free via standard shipping for the Continental U.S only.
• All communication regarding order status is done via email, and you will receive an email confirmation at the address listed in your Torrid.com account. |
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