SHIPPING RESTRICTIONS

Due to airline restrictions, products such as perfume, make-up and incense are considered hazardous materials and they cannot be shipped on airplanes due to the possibility of leakage. These items can only be delivered within the 48 Continental United States using FedEx Economy Home Delivery shipping, so they may take longer to ship.

If you live within the 48 Continental United States, and your order contains items considered hazardous materials, you have two shipping options:

1. You can have your entire order shipped via FedEx Economy Home Delivery.
2. You can place separate orders, one with the hazardous materials shipped via FedEx Economy Home Delivery and one with the rest of your order shipped via expedited shipping.

If you live outside the 48 Continental United States, we will not be able to ship items considered hazardous materials to you. We apologize for the inconvenience.


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1.866.867.7431
International: +1.626.709.1188

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Good to know...

• Processing time does not allow for any issues that may occur during payment authorization.

• All deliveries are pending approval and merchandise availability.

• Delivery time includes one business day for processing. Orders are processed Monday-Saturday.

• 2-3 Day and Overnight orders placed after 11AM (PST) will ship the following business day.

• Gift Cards ship free via standard shipping for the Continental U.S only.

• All communication regarding order status is done via email, and you will receive an email confirmation at the address listed in your Torrid.com account.